Privacy policy

1.GENERAL INFORMATION

Users (hereinafter “interested parties”, ex. Art.4, c.1 of the GDPR) are informed of the following general profiles, valid for all areas of processing:

• all data are processed in a lawful, correct and transparent manner towards the interested party, in compliance with the general principles provided for by Article 5 of the GDPR;
• specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access;
• the Data Controller is the undersigned Company, in the person of the legal representative ITALY CAMPER TOUR SRLS
• the Data Controller has appointed a Data Protection Officer Tel. +39 3405963642 Email info@ italycampertour.com which you can contact to exercise all the rights provided for by articles 15-21 of the GDPR (right of access, rectification, cancellation, limitation, portability, opposition), as well as revoke a consent previously granted; in case of failure to respond to their requests, the interested parties can lodge a complaint with the Supervisory Authority for the protection of personal data (GDPR – Art.13, paragraph 2, letter d).

2. SPECIFIC INFORMATION

2.1 Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could – through processing and association with data held by third parties – allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful,  error, etc.) and other parameters related to the operating system and the user’s computer environment.

2.2 Cookies

For specific information you can consult the cookies policy

2.2.0 What are cookies?

What are cookies? A cookie is a file that is downloaded to your PC, tablet, smartphone or other terminal (hereinafter, the “Device”) when you access our website or run our application.

Cookies allow us to store and retrieve information about your browsing habits or the Device from which you access in general anonymously and, depending on the information they contain, if you are previously registered, to recognize you as a user or customer.

The information we obtain relates to the number of pages you visit, the language, the place from which you access, the number of new users, the frequency and repetitiveness of visits, the duration of the visit, the browser or Device through which you connect or run the application.

2.2.1 Use of cookies

www.italycampertour.com or the “Site” uses cookies to make our services simple and efficient for users who view the pages of ITALY CAMPER TOUR SRLS. 
Users who view  the Site, will enter the minimum amount of information in the devices in use,  which are computers and mobile devices, in small text files called “cookies” saved in the directories used by the User’s web browser. There are various types of cookies, some to make the use of the Site more effective, others to enable certain features. By analyzing them in detail, our cookies allow you to:

• memorize the preferences entered
• avoid re-entering the same information several times during the visit such as username and password
• analyze the use of the services and content provided by www.italycampertour.com to optimize the browsing experience and the services offered

2.2.2 Types of cookies used by www.italycampertour.com

Following are the various types of cookies used by ITALY CAMPER TOUR SRLS depending on the purpose of use

2.2.3 Technical Cookies

This type of cookie allows the proper functioning of some sections of the Site. They are of two categories: persistent and session:

• persistent: once the browser is closed they are not destroyed but remain up to a preset expiration date
• of sessions: they are destroyed every time the browser is closed

These cookies, always sent from our domain, are necessary to view the site correctly and in  relation to the technical services offered, will therefore always be used and sent, unless the user does not change the settings in his browser (thus affecting the display of the pages of the site).

List of technical cookies used:

• PHPSESSID (Browsing Session Duration) Technical cookie used by PHP to keep track of sessions (contains a unique identifier for your session on the website).
• WP-SETTINGS-* (wordpress cookies ) These cookies are technical related to the wordpress cms and are used for the correct display of the website
• REDUX_CURRENT_TAB (Redux Framework cookies – wordpress plug-in) This cookie is technical and contains the value to make the framework tabs work
• WORDPRESS_TEST_COOKIE (wordpress cookie check) This cookie is technical and contains the wordpress test WP+Cookie+check
• COOKIE_NOTICE_ACCEPT (cookie used to accept this policy – wordpress plug-in) This cookie is used not to show the banner again once you have accepted the conditions

2.2.4 Analytical cookies

Cookies in this category are used to collect information about the use of the site.  ITALY CAMPER TOUR SRLS will use this information in respect  of anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting and relevant to the wishes of users. This type of cookie collects anonymous data  on  user activity and how it arrived on the Site. Analytical cookies are sent from the Site itself or from third-party domains.

2.2.5 Analysis cookies of third-party services

These cookies are used in order to collect information on the use of the Site  by users anonymously  such as: pages visited, time spent, origins of the traffic of origin, geographical origin, age, gender and interests for the purpose of marketing campaigns. These cookies are sent from third-party domains external to the Site.

2.2.6 Cookies to integrate products and functions of third-party software

This type of cookie integrates features developed by third parties within the pages of the Site such as icons and preferences expressed in social networks in order to share the contents of the site or for the use of third-party software services (such as software to generate maps and additional software that offer additional services). These cookies are sent from third-party domains and partner sites that offer their functionality between the pages of the Site.

2.2.7 Profiling cookies

Profiling cookies are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net. Due to the particular invasiveness that such devices can have in the private sphere of users, European and Italian legislation provides that the user must be adequately informed about the use of the same and thus express their valid consent.

They are referred to in art. 122 of the Privacy Code where it provides that “the storage of information in the terminal equipment of a contractor or a user or access to information already stored is allowed only on condition that the contractor or user has given his consent after being informed with the simplified procedures referred to in Article 13 of the Privacy Code, paragraph 3”.

2.2.8 Third Party Websites and Services

The Site may contain links to other Web sites that have their own privacy policy which may be different from the one adopted by ITALY CAMPER TOUR SRLS and therefore not responsible for these sites.

2.2.9 Cookies used by www.italycampertour.com

Below is the list of technical and analytics cookies used by this Site:

• __utma – persistent – user visit time – necessary for the third-party service Google Webmaster and Analytics. Lasts 2 years
• __utmb – persistent – abandonment rate (approximate value) of the user – necessary for the third-party service Google Analytics. Lasts 30 minutes
• __utmz – persistent – origin of the user – necessary for the third-party service Google Analytics. Lasts 6 months
• _dc – session – used to limit remarketing requests (not currently present on www.italycampertour.com) that have been made necessary to the third-party service of Google Analytics. Lasts 10 minutes
• PHPSESSID – session – necessary by ITALY CAMPER TOUR SRLS to identify the single session of a user.
• _ga – persistent – used to distinguish users – necessary for the third-party service Google Analytics. Lasts 2 years
• frm_form8_0398a1368566c8697942eb6f74ad02a5 – session – required for referrals of the contact form

Third-party cookies:

• Facebook:

◦ act – session

◦ c_user – persistent

◦ CSM – persistent

◦ datr – persistent

◦ fr – persistent

◦ i_user – session

◦ lu – persistent

◦ p – session

◦ presence – session

◦ s – persistent

◦ x-src – persistent

◦ XS – persistent

◦ datr – persistent

◦ lu – persistent

• Google +

◦ AID – persistent

◦ APISID – persistent

◦ HSID – persistent

◦ NID – persistent

◦ OGP – persistent

◦ OGPC – persistent

◦ PREF – persistent

◦ SAPISID – persistent

◦ SID – persistent

◦ SSID – persistent

◦ TAID – persistent

◦ OTZ – persistent

◦ PREF – persistent

◦ ACCOUNT_CHOOSER – persistent

◦ GAPS – persistent

◦ LSID – persistent

◦ LSOSID – persistent

◦ RMME – persistent

• Twitter

◦ __utma – persistent

◦ __utmv – persistent

◦ __utmz – persistent

◦ auth_token – persistent

◦ guest_id – persistent

◦ pid – persistent

◦ remember_checked – persistent

◦ remember_checked_on – persistent

◦ secure_session – persistent

◦ TWLL – persistent

◦ DNT – persistent

◦ eu_cn – persistent

◦ external_referer – persistent

• Mozcast

◦ __utma – persistent

◦ __utmz – persistent

• Google analytics

◦ __GAT – persistent

◦ __GID – persistent

◦ __GA – persistent

• MailChimp

How to disable cookies by configuring the browser

Chrome

1. Run Chrome Browser
2. Click on the menu in the browser toolbar next to the url entry window for navigation
3. Select Settings
4. Click Show Advanced Settings
5. In the “Privacy” section, click on the “Content settings” button
6. In the ” Cookies” section you can change the following cookie settings:

◦ Allow data to be saved locally

◦ Change local data only until the browser is closed

◦ Prevent sites from setting cookies

◦ Block third-party cookies and site data

◦ Manage exceptions for some websites

◦ Deleting one or all cookies

For more information visit the dedicated page.

Mozilla Firefox

1. Run the Mozilla Firefox Browser
2. Click on the menu in the browser toolbar next to the url entry window for navigation
3. Select Options
4. Select the Privacy panel
5. Click Show Advanced Settings
6. In the “Privacy” section, click on the “Content settings” button
7. In the “Tracking” section you can change the following cookie settings:

◦ Request sites not to make any tracking

◦ Communicate to the sites the availability to be tracked

◦ Do not communicate any preference regarding the tracking of personal data

8. From the “History” section you can:

◦ By enabling “Use custom settings” select to accept third-party cookies (always, from the most visited sites or never) and to keep them for a specific period (until they expire, when Firefox is closed or to ask each time)

◦ Remove individual stored cookies

For more information visit the dedicated page.

Internet Explorer

1. Run the Internet Explorer Browser
2. Click the Tools button and choose Internet Options
3. Click on the Privacy tab and in the Settings section change the slider according to the desired action for cookies:

◦ Block all cookies

◦ Allow all cookies

◦ Selection of sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Website Address box enter a website and then press on Block or Allow

For more information visit the dedicated page.

Safari 6

1. Run the Safari Browser
2. Click on Safari, select Preferences and press Privacy
3. In the Block Cookies section , specify how Safari should accept cookies from websites.
4. To view which sites have stored cookies click on Details

For more information visit the dedicated page.

Safari iOS (mobile devices)

1. Run the iOS Safari Browser
2. Tap on Settings and then Safari
3. Tap on Block Cookies and choose from the various options: “Never”, “Third-party and advertisers” or “Always”
4. To delete all cookies stored by Safari, tap on Settings, then on Safari and  finally on Delete Cookies and data

For more information visit the dedicated page.

Work

1. Run the Opera Browser
2. Click on Preferences then on Advanced and finally on Cookies
3. Select one of the following options:

◦ Accept all cookies

◦ Accept cookies only from the site you visit: third-party cookies that are sent from a domain other than the one you are visiting will be rejected

◦ Never accept cookies: all cookies will never be saved

For more information visit the dedicated page.

How to disable cookies from third-party services

• Google services
• Facebook
• Twitter

This page is visible, through links at the bottom of all pages of the Site pursuant to art. 122 second paragraph of Legislative Decree no. 196/2003 and following the simplified procedures for the information and the acquisition of consent for the use of cookies published in the Official Gazette n.126 of 3 June 2014 and its register of measures n.229 of 8 May 2014.

2.3 Newsletter subscription

The newsletter ITALY CAMPER TOUR SRLS allows a constant and extensive in-depth analysis of useful information, events and initiatives, products / services offered by ITALY CAMPER TOUR SRLS, AS WELL AS ANY PROMOTIONAL OFFERS.

2.4 Request assistance

The page allows the interested party to request IT assistance to ITALY CAMPER TOUR SRLS. Identification and contact data are requested in order to provide the service.

2.5 Become a reseller

The page allows the interested party to submit his application to become a reseller of ITALY CAMPER TOUR SRL products/services. Identification and contact data are requested in order to evaluate the request.

2.6 Get called back

The page allows the interested party to request a contact to the ITALY CAMPER TOUR SRL STAFF. Identification and contact data are requested.

3. CUSTOMER AREA and WEBMAIL

Access to the CUSTOMER AREA and WEBMAIL is reserved for customers who have been assigned special access credentials (user and password) for the administration of internet services and for browser access to their e-mail boxes.

4. DATA PROVIDED VOLUNTARILY BY THE USER

The optional, explicit and voluntary sending of e-mails and / or ordinary e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message. If the sender sends his curriculum vitae to submit his professional application, he remains solely responsible for the relevance and accuracy of the data sent. It should be noted that any curriculum without authorization to process data will be immediately deleted.

5. POLICY UPDATE

It should be noted that this information may be subject to periodic review, also in relation to the relevant legislation and jurisprudence. In case of significant changes, appropriate evidence will be given for a reasonable time on the home page of the site. In any case, the interested party is invited to periodically consult this policy.